Effective: May 30, 2019

This Privacy Policy (“Privacy Policy”) is between you, a user of any portion of the Platform (sometimes referred to as “you” or “your”) and LifeBac, LLC and its affiliates (collectively referred to as “LifeBac,” “our,” “we,” or “us”).  This Privacy Policy governs the collection and use of your information via the LifeBac mobile application “Solution” and the LifeBac website located at https://lifebac.com (the “Website”) (collectively, the "Platform").  The Platform provides you access to certain telehealth services and consultations related to alcohol use (“Services”) provided by the Providers, as well as access to a peer support community and educational materials related to alcohol use.  For purposes of this Privacy Policy, “Providers” means, collectively, the licensed health care professionals that are affiliated with or contracted by LifeBac to provide the Services through the Platform.

Agreement to Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY.  YOUR ACCESS AND USE OF THE PLATFORM IS SUBJECT TO YOUR AGREEMENT WITH THE BELOW POLICY, ALONG WITH THE PLATFORM TERMS OF USE.  BY USING THE PLATFORM, YOU EXPRESSLY AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED IN THIS PRIVACY POLICY.

IF YOU DO NOT AGREE WITH THE BELOW POLICY, PLEASE DO NOT USE OR ACCESS THE PLATFORM FOR ANY PURPOSE.  PLEASE PRINT A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.

Modifications to Privacy Policy

We may revise this Privacy Policy at any time and you should review it frequently, as it may change from time to time.  We will strive to generally provide users with notice by posting a notice regarding the new policy on the Platform.  ANY CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON THE POSTING OF THE REVISED PRIVACY POLICY UNLESS OTHERWISE STATED.

BY ACCESSING OR USING THE PLATFORM AFTER SUCH CHANGES ARE POSTED YOU AGREE AND CONSENT TO ALL SUCH CHANGES.  IF YOU DO NOT AGREE TO ANY CHANGES WE MAKE, YOU SHOULD IMMEDIATELY STOP ACCESSING AND USING THE PLATFORM.

Applicability of this Privacy Policy

This Privacy Policy applies solely to the Platform and provides you information on the specific information that LifeBac may collect from you via the Platform and how we may use it.

Disclosure of Information Practices

If we collect information from or about you via the Platform, we will tell you what information we are collecting either at the point of collection or via this Privacy Policy.  The amount and type of information that we receive depends on how you use the Platform and the information you choose to submit to us via the Platform.

Information Collection

The Platform has the ability to collect three types of information from and about you: (i) personally identifiable information; (ii) non-personally identifiable information; and (iii) identifiable health information, all as defined below.  We are the sole owners of the information collected on our Platform.  We only have access to or collect information from you (i) through your use of the Platform and/or the Services; or (ii) that you voluntarily give us via your use of the Platform or other direct contact from you.

        Personally Identifiable Information

Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, postal and email addresses, phone number or bank, debit or credit card information.  In certain circumstances, we may request, allow, or otherwise provide you an opportunity to submit your personally identifiable information in connection with a feature, program, or some other aspect of the Platform.  For instance, you may: (i) provide your name, your address, your phone number, and your email address to register for the Solution; (ii) provide certain demographic information about yourself (e.g., age, gender, etc.) when participating in a survey or poll, or registering or creating a profile through any aspect of our Platform; (iii) provide payment information when providing payment via our Platform; (iv) post a general comment, rating or review, and/or recommendation on our Platform; or (v) when you request additional information about the Platform by submitting your information to us or otherwise contacting us.  We may track use of your user name and may also capture the paths taken as you move from page to page (i.e., your "click stream" activity).  When you log in, your user name and password will be logged by our system in an audit log.

Certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and name).  Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity or service, realize a benefit we may offer, or gain access to certain areas or content through our Platform.  In addition, if you elect to send us your contact information, we will use your contact information to provide you the information you requested and otherwise communicate with you to respond to your inquiry.

        Identifiable Health Information

Our definition of identifiable health information is any information about your personal health and medical background including your alcohol use and treatment history.  If you are a patient or the legal representative of a patient, you must provide certain identifiable health information and medical history in order to complete your registration on the Platform and/or to request and receive Services.  We may also collect other personally identifiable information in connection with your identifiable health information, such as your name, address, e-mail address, gender, birth date and phone number, as further described above.

If you are a registered patient user of the Platform, your identifiable health information (or that of the patient for whom you are the legal representative) will become accessible to us in order to provide you access to such information and Services through the Platform.  This information includes the information you provide to us for us to share with Providers and information uploaded to the Platform by Providers related to any Services.  Electronic health records are not permanently stored in the Platform, but a temporary copy of them is displayed via the Platform when you are logged in with your user name and password.[a]

As such, please note that when you register for the Platform, the registration process requires you to choose a user name and password for your account, which you should keep and maintain as confidential.  If you disclose your user name and password to anyone else, you understand that those individuals that have your user name and password will have access to your identifiable health information and will be able to add to your identifiable health information as though they were you.  You will be solely responsible for all activities by users resulting from sharing or not maintaining the confidentiality of your user name or password.

Non-Personal Information

Our definition of non-personal information is any information that does not personally identify you.  Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous.  We obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information.  We also automatically collect certain non-personal information from you when you browse or otherwise access the Platform.  This information can include, among other things: your IP address or other unique identifiers that are automatically assigned to your computer, mobile or other device used to access the Platform; the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.); the third party website from which your visit originated; the operating system you are using (e.g., Vista, Windows XP, Mac OS, etc.); the domain name of your Internet service provider; the search terms you use on our Platform; the specific areas within our Platform that you visit; and the time of day and duration of your visits.  We may collect such information by tracking, or asking our third party vendor to track, your click stream activity when such information is not tied to a specific user name or account through the use of "cookie" technology or by tracking internet protocol (IP) addresses, as explained below.

LifeBac maintains full rights to any information collected on the Platform, and may freely collect, use and disclose such information unless prohibited by this Privacy Policy or applicable law.

Information Collection Methods

A few of the methods and/or avenues that may be used to collect your information include, without limitation, the following (as well as subsequent technologies and methods later developed):

        Cookies

Like most companies, we may use "cookie" technology on and off of the Platform.  “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive.  They enhance your online experience by saving your preferences while you are visiting a particular website.  The cookies do not contain any identifiable health information and cannot profile your system or collect information from your hard drive.

When you view or access our Platform, we may place a cookie on your computer, which may be either temporary or permanent.  Temporary cookies are used to complete transactions with the Platform and for other purposes such as counting the number of visits to our certain web pages.  These temporary cookies are eliminated when you exit your browser.

A permanent cookie may also be stored on your computer by your browser.  When you log in, this type of cookie tells us whether you've visited us before or if you are a new visitor.  The permanent cookie doesn't obtain any identifiable health information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting certain types of cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  Please note that disabling temporary cookies may prevent you from using and accessing the Platform.  Disabling permanent cookies may also impact your use and access of the Platform and in particular will not allow you to see any personalization on the Platform that you may activate.  In addition, if you visit our Platform again after deleting a cookie, a new cookie may be activated.

Some of our business partners may use cookies on our Platform.  Since third parties may use their own cookies, for example when you click on a hypertext link to their site or service, and since we have no access to or control over these cookies, you should carefully review the Privacy Policy of other sites you link to from our Platform.

        IP Addresses

An IP address is a number that is assigned to your computer, mobile or other computing device whenever you are surfing the Internet.  We may also log and track IP addresses for systems administration purposes, to report non-personal aggregate information to others, and for reporting usage trends.  Your IP address is usually associated with the physical place from which you enter the Internet, the name of the domain and host from which you access the Internet, the browser software you use and your operating system, and may also depend on the date and time you access the Platform.  By collecting your IP address, we may record the page that linked you to the Platform, the web pages you visit, any external links or content you click on, and other information about the type of web browser, computer, platform and settings you are using, and any search terms you enter on the Platform.  This information also helps us determine how often different areas of the Platform are visited.

IP addresses are considered non-personal information and may also be shared as provided in this Privacy Policy. We may combine non-identifiable information collected automatically (such as through IP addresses) with any previously submitted personal information that we may have received from you.

Web Beacons

Web beacons are small graphic images or other web programming code that may be included in our Platform pages or other areas of the Platform.  Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users of our Platform.  Unlike cookies, which are typically stored on your computer or mobile device’s hard drive, web beacons are embedded invisibly on web pages.  Web beacons or similar technologies help us better manage content on our Platform by informing us what content is effective, counting the number of users of the Platform and monitoring how users navigate the Platform or counting how many e-mails, articles or links  were actually opened or viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Platform, such as the links you click on.  The code is temporarily downloaded onto your computer, mobile or other device from our server or a third party service provider.

Secure Messaging, Email and Other Communications

As a registered user of the Platform, you may also choose to use the secure messaging feature of the Platform which allows the exchange of communications between patients and Providers and which may contain identifiable health information.  Communications sent via this feature are recorded and maintained by us.  Platform users have the ability to view the trail of messages received and sent via their Platform account.  We do not edit the content of the communications between patients and Providers, and you and the Provider are solely responsible for the content of any communications.

If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference.  For security reasons, we do not recommend that you send non-public personal information, such as passwords, credit card information, social security numbers or bank account information, to us by email.  In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications, but not others.  We reserve the right to send you transactional emails such as customer service communications or receipts.

As a registered user of the Platform, you may engage in conversations and post within an online peer support community on the Platform.  You understand that all registered users of the Platform will have the ability to view and freely use any such posted content, and other users’ use and disclosure of information within such postings is not within the scope of this Privacy Policy.  We will treat posts within the Platform’s support community as personally identifiable information, but, even though such postings may relate to your health or alcohol use, such postings will not be considered identifiable health information.

Information from your Mobile Device

We may also use technologies, such as location based information, to provide you with tailored information and features as you use our Platform.  When you access the Platform on your mobile device, including, but not limited to, mobile phones and tablets (“Mobile Device”), we may obtain information from your Mobile Device about the type of Mobile Device you are using.  We may use this information to notify you of features and products that may be available on your Mobile Device.  Certain features may require our collection of the phone number of your Mobile Device.  We may link that phone number to the Mobile Device identification information, but will not use that number for telemarketing.

Geographic Location

We may collect your geographic location based on your IP address and other location-based data that you provide to us.

In addition, some mobile network providers (“Mobile Provider”) in the U.S. are required to use programs that track the physical location of Mobile Devices that use their service.  Depending on your Mobile Provider and Mobile Device, we may automatically receive this information.  If we begin to offer services that use this tracking (“pinpointing”) information, we will obtain your consent (an opt-in) before using the information.  After obtaining such consent, we may use and store this information to provide location-based services, including location-targeted advertising.  Most Mobile Devices provide users with the ability to disable location services.  These controls are usually located in the Mobile Device's settings menu.  If you have questions about how to disable your Mobile Device's location services, we recommend you contact your Mobile Provider or your Mobile Device manufacturer.

        Analytics

We may also collect information using a variety of reports from web traffic and web performance analytics companies to improve our Platform.  This information allows us to better understand users of the Platform and to customize the Platform while also tracking our success at reaching new audiences.

        Surveys

Users of the Platform may have the opportunity to participate through the Platform in various surveys regarding use of the Platform and receipt of the Services.  Any survey responses that you choose to submit may be aggregated, de-identified and provided or sold to third parties as set forth below.  Participation in any such surveys is voluntary and not required for your use of the Platform.

How Will Your Identifiable Health Information Be Used And Disclosed?

We may use any identifiable health information or other information that you voluntarily provide us in order to provide you with information, products or services (including the Services) that you may request from us or the Providers.

If you are a patient or the legal representative of a patient, any identifiable health information that you share via the Platform will be made accessible to the Providers and will become a part of the records maintained by us on behalf of the Providers, which records will be kept confidential and only used and disclosed with your consent or as permitted by applicable law.  Any information generated by the Providers in providing the Services will be provided back to us by the Providers and will also become part of the records maintained by us.  LifeBac has no control over or responsibility for the Provider’s use or disclosure of information that you may provide via the Platform.

We may also use your identifiable health information and personally identifiable information to send you reminders or other notifications regarding the Services.  If you elect to provide us a cell phone number, you expressly consent that we can provide these communications to you via text message.  Data or text charges may apply.

We will share your identifiable health information with the Providers and our affiliates, suppliers and vendors to the limited extent necessary or helpful to provide the Platform and the Services.  We require those suppliers and vendors to comply with all applicable data privacy laws and regulations regarding protection and use of identifiable health information.  We do not sell, lease or rent your identifiable health information to unaffiliated third parties.

Aggregate Data

We may aggregate and de-identify identifiable health information to create anonymous "aggregate data" regarding the users of our Platform.  Aggregate and de-identified data is information that describes the habits, treatment plans, usage patterns and/or demographics of users as a group but does not reveal the identity of particular users.  This data will not identify you, but will be used as statistical information to determine such things as user demographics and usage patterns of our Platform.  LifeBac may use aggregate data to understand the needs of our community of users and determine what kinds of programs and services we can help provide.  Aggregate data may also be provided or sold to third parties, including to give third party vendors, suppliers, business partners and/or affiliates a picture of our community and services.

How Will Your Other Information Be Used And Disclosed?

To the extent permitted by applicable law, we may use your information to communicate to you special offers and featured items from us, from our affiliates, from third parties, and/or from other suppliers and vendors.  If you are receiving additional communications and special offers, you may revoke your authorization to receive such materials from us via the Platform at any time by contacting us using the contact information below or as outlined in the applicable communication.  We will implement your revocation as soon as is commercially reasonable.  We cannot control any communications and other materials that you may receive directly from third parties.

We will also use your information to customize your browsing experience and communicate with you and otherwise respond to your questions and suggestions regarding use of the Platform as may be permitted by applicable law.  This includes sharing your information with our suppliers and vendors and used in the aggregate to create summary statistics that help us analyze Platform usage trends, assess what information is of most and least importance, determine technical design specifications, arrange the Platform in the most user-friendly way, and identify system performance or problem areas.

We may also use your geographic location to provide you with specific content and direct you to your closest service providers to the extent permitted by applicable law.

In addition to the foregoing, we or the third party contractors providing services on our behalf may use your personally identifiable information or non-personal information as follows:

• When required by law or court order;
• To provide you with information or services or process transactions that you have requested or agreed to receive;
• To process your registration with the Platform, including verifying your information is active and valid;
• To improve the Platform, to customize your experience with the Platform or to serve you specific content that we believe is relevant to you;
• To enable you to participate in a variety of the Platform’s features;
• To contact you with regard to your use of the Platform and, in our discretion, changes to the Platform and related policies;
• For inclusion in our data analytics and to improve our success in marketing, research and promoting the Services;
• For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy;
• To protect or defend our legal rights or property, our Platform or other users; and
• During an emergency to protect the health and safety of our users or the general public.

Except as described in this Privacy Policy, we will not share any of your information with any third party outside of other users of the Platform (for information that you make publicly accessible within a community on the Platform); outside of our organization, including our affiliates and related companies, our contractors, vendors, consultants and professional advisors to the extent necessary for them to perform services on our behalf; and outside of persons or entities with whom we have marketing, business or other relationships.  For example, we may use a third party credit card processing company to bill users for products and services.

Transfer of Data

In the event of a change in control of LifeBac or sale by LifeBac of substantially all of its assets or other acquisition, sale, merger or reorganization, any information owned by or in our control may be transferred and/or sold to such successor.

Security

When you submit information to us through the Platform, you should be aware that your information is transmitted across the Internet and that no method of transmission over the Internet is completely or 100% secure.  While we cannot guarantee security, we maintain reasonable physical, administrative, electronic, technical and procedural safeguards to help protect your information collected via the Platform, as required by applicable law.  While we take reasonable precautions to protect your information, you also need to ensure you take appropriate steps to protect your information.  Please be advised, however, that while we strive to protect your personally identifiable information, other information and privacy, we cannot and do not guarantee or warrant the security of any information you disclose or transmit to us online, and we are not responsible for the theft, destruction or inadvertent disclosure of your personally identifiable information or any other information.

In the event that a breach in our security systems occurs and there is a possibility that an unauthorized person acquires your personal information, we will notify you of such a breach if we are required by applicable law to do so.  However, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation.  From time to time, we evaluate new technologies for protecting information and, when appropriate, we upgrade our information security systems.

In order to help maintain security, you should never share your user name or password and should always sign out when you are finished using the Platform.

Access

We will maintain your information and if you are a registered user of the Platform, allow you to request updates at any time by logging into your Platform account to access your information.  We will also take steps to make sure that any updates that you provide are processed in a timely and complete manner.  You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given below:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Please note that we may not be able to change or delete any identifiable health information about you, as we maintain your identifiable health information as required by the applicable agreement between us and the Providers and in accordance with laws applicable to LifeBac’s business.  If you need to request any changes to your identifiable health information, you will need to contact the Provider directly.

Third Party Websites

Our Platform may contain links to other, third party sites that we do not control or maintain.  If you use the Platform to link to another website, which is not controlled or maintained by LifeBac, please be aware that we are not responsible for the content or privacy practices of such other sites.  You may disclose personal and other information at that third party website, and we cannot and will not be responsible for the protection and privacy of any information that you provide while visiting such websites.  For example, you might provide your contact information to obtain an information packet from an organization.  Please be aware that in contacting that site, or in providing information on that site, that third party may obtain personal information about you.  This Privacy Policy does not apply when you leave the Platform and go to a third party website from the Platform.  We structure the Service so that no personal or health information goes in the search string or URL when you move from the Platform to a linked website.  We encourage you to be aware when you leave our Platform and to read the privacy statements of each and every site that you visit.

Your California Privacy Rights

California Civil Code Section 1798.83 permits users that are residents of California to request the following information regarding our disclosure of your personal information to third parties for those third parties’ direct marketing purposes: (i) a list of certain categories of personally identifiable information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year; (ii) the identity of certain third parties that received personally identifiable information from us for their direct marketing purposes during that calendar year; and (iii) examples of the products or services marketed (if we have that information).  If you are a California resident and would like to make such a request, please contact us at the address below (at the bottom of this Privacy Policy).

What if I am accessing the Platform from outside of the United States?

Our Platform is hosted in the United States and is governed by United States law.  If you are visiting our Platform from outside the United States, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated.  The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy.

By using the Platform, you understand and expressly consent that your information may be transferred to our facilities and to the facilities of those third parties with whom we share your information as described in this Privacy Policy.

Important Note Regarding Children

The Website and Platform is not directed toward children under 18 years of age and LifeBac does not knowingly collect information from children under 18 through the Platform.  We urge all parents or guardians to participate in their children’s exploration of the Internet, and to teach their children about protecting their personally identifiable information while online.  If you use the Platform, you hereby represent and warrant that you are at least 13 years of age.  Any information submitted via the Platform regarding a minor under the age of 18 must be submitted by the minor's legal representative.  In compliance with the Children’s Online Privacy Protection Act, any information we receive from users we believe to be under the age of 13 will be purged from our database.

Sole Statement of Our Privacy Policy

This Privacy Policy is the sole statement of our Privacy Policy with respect to our Platform, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy.

What if I have questions or concerns regarding this Privacy Policy?

If you have any questions about this Privacy Policy or the use of your information by LifeBac, please contact us at:

LifeBac, LLC

9811 W. Charleston Blvd, Ste. 2-837, Las Vegas, NV, USA

legal@lifebac.com

Effective: May 30, 2019

These TERMS OF USE (“Terms of Use”) are between you, a user of any portion of the Platform (“you” or “your”) and LifeBac LLC and its affiliates (collectively, “LifeBac,” “our,” “we,” or “us”).  These Terms of Use govern your interaction with us through your use of the Platform (defined below) operated by LifeBac, which includes (i) a mobile application solution (“Solution”); and (ii) the LifeBac website located at https://lifebac.com/ (the “Website”) (collectively, the “Platform”).  The Platform provides you access to certain telehealth services and consultations related to alcohol use (“Services”) provided by the Providers, as well as access to a peer support community and educational materials.  For purposes of these Terms of Use, “Providers” means, collectively, the licensed health care professionals that are affiliated with or contracted by LifeBac to provide the Services through the Platform.

In the event that you purport to be the agent of, represent or otherwise act on behalf of an entity or any other person, references to “you,” “your” or users shall include such entity or person in addition to you.  You represent and warrant that you are in fact an authorized representative of such entity or other person and have the authority to bind such entity or other person to these Terms of Use and your acceptance of these Terms of Use shall constitute acceptance on behalf of such entity or person.  “Registered Users” are eligible individuals who have completed the registration process for access to areas of the Platform that require a user to log-in and/or individuals who have subscribed to use the Solution.

The disclaimers, terms, and conditions on these Terms of Use are of general application and may be supplemented by additional policies, procedures, disclaimers, guidelines, rules, terms, or conditions of specific application disclosed by us, including through a registration process, a purchase, or other means (“Specific Conditions”).  To the extent there is a conflict between these Terms of Use and any Specific Conditions, the Specific Conditions shall control.

BY USING OR OTHERWISE ACCESSING THE PLATFORM, POSTING OR DOWNLOADING CONTENT OR ANY OTHER INFORMATION TO OR FROM THE PLATFORM, AND/OR MAKING A PURCHASE THROUGH THE PLATFORM, YOU HEREBY AGREE TO, AND SHALL BE SUBJECT TO, THESE TERMS OF USE.  IF YOU DO NOT UNEQUIVOCALLY AGREE TO THESE TERMS OF USE, INCLUDING OUR PRIVACY POLICY, FOUND HERE AND INCORPORATED HEREIN BY REFERENCE, YOU MAY NOT USE OR OTHERWISE ACCESS THE PLATFORM, POST OR DOWNLOAD CONTENT OR ANY OTHER INFORMATION TO OR FROM THE PLATFORM, OR MAKE ANY PURCHASE THROUGH THE PLATFORM.

Modifications to this Agreement

We reserve the right to, in our sole and absolute discretion, change, modify, add or remove portions of these Terms of Use at any time without prior notice.  LifeBac will strive to generally provide all users and Registered Users with notice of significant changes to these Terms of Use by posting a notice regarding the new policy on the Platform.  Any change(s) in these Terms of Use will be effective when notice of such change(s) is/are posted.  BY ACCESSING OR USING THE PLATFORM AFTER SUCH REVISIONS ARE POSTED, YOU AGREE AND CONSENT TO ALL SUCH REVISIONS.  In the event of a conflict between these Terms of Use and any changes, modifications, revisions or additions, those changes, modifications, revisions or additions shall control.

No Medical Advice

The Platform should never be used for emergency medical care.  If you are experiencing an urgent health matter or otherwise need immediate medical attention, call 911 or go to the nearest open clinic or emergency department.

Medical advice is only rendered through the Platform when you are a Registered User using the Platform to interact directly with a Provider.  Otherwise, the Content made available to you on the Platform is to be used for informational purposes only to provide you information on and access to the Services.  Never disregard, avoid, or delay in obtaining medical advice from your doctor or other qualified healthcare provider because of something you have read on the Platform.  To the extent medical advice is provided to you, as a Registered User, when you interact directly with a Provider on the Platform, such medical advice is based only on your personal health data as provided by you through the Platform.

We use commercially reasonable efforts to ensure the accuracy of the Content, but we do not guarantee the sequence, accuracy, or completeness of the Content and shall not be liable in any way to you, or anyone else to whom the Content may be furnished, for any delays, inaccuracies, unavailability, errors, or omissions in the Content.  Such Content is relied upon at your own risk and sole discretion.

Permission to Access and Restrictions

We hereby grant you a limited, nonexclusive, revocable, non-assignable, nontransferable authorization to view, copy, print and use the Platform and any Content (defined below) contained on the Platform solely for your own personal or internal use, provided that it is used for informational and non-commercial purposes only.  The use of the Platform or any Content for commercial purposes is expressly prohibited.

Furthermore, you may not access, use or copy any portion of the Platform through the use of indexing agents, spiders, scrapers, bots, web crawlers or other automated devices or mechanisms.  You may not use, copy, modify, duplicate, distribute, translate, reproduce, republish, disassemble, reverse engineer, decompile, mirror, frame, hyperlink or transmit any of the Content or materials of the Platform or rent or sell use of or access to (such as on a time share or service bureau basis) the Platform, or any of the Content or materials on the Platform.  You may not permit third parties to access the Platform or use any Platform Content and may not make any other use of the Platform or any Platform Content except as set forth in these Terms of Use.  You may not harvest or collect information about others, including e-mail addresses.  Any conduct by you that is determined in our sole discretion to restrict or inhibit any other person from using or enjoying the Platform will not be permitted.

Nothing in these Terms of Use may be construed as granting you any other right in the Platform outside of the limited license to access the Platform, the Content and the Services.  You may not send unsolicited messages (e.g. spam) through the Platform, or post or submit information containing viruses, or any computer programs that result or may result in the damage, interference with or interception or expropriation of the Platform, or any related system, software, hardware, data or other information.

You may not use the Platform (i) in an offensive manner towards any individual or person, (ii) for political purposes, (iii) to harm or exploit minors in any way, (iv) to post, submit or transmit unlawful, harmful, tortuous, defamatory, profane, libelous, hateful or otherwise offensive material, (v) to post, submit, or transmit material in a racially, ethnically or otherwise impermissibly discriminating manner, (vi) to post or reference obscene, pornographic, indecent or illegal materials, (vii) to discuss, incite or otherwise solicit illegal activity, or (viii) in any manner that infringes upon the rights of any individual or other person, including, but not limited to intellectual property, publicity or privacy rights.

We may discontinue or alter any aspect of the Platform, remove Content from the Platform, restrict the time the Platform is available, or restrict the amount of use permitted in our sole discretion and without prior notice or any liability to you or any third party.  You also understand and agree that LifeBac may also terminate or otherwise deny your access to the Platform without notice in the event LifeBac believes, in its sole discretion, that (i) you have violated a provision of these Terms of Use, (ii) you have used or misused the Platform in a manner that we determine is unlawful, unethical or otherwise inappropriate, (iii) such action is reasonably necessary to protect a third party or LifeBac, or (iv) if such action is otherwise required by law.  You agree that we may, with or without cause, immediately suspend and/or terminate your access to the Platform or any part thereof.  You further agree that such measures shall be taken in our sole discretion and without liability to you or any third party.

Ownership

The content included with and/or displayed on the Platform including, without limitation, the text, graphics, logos, button icons, images, video and audio clips, digital downloads, data compilations and software (collectively, “Content”), is the property of LifeBac, the Providers or our or their respective affiliates or vendors and is protected under applicable United States and international patent, copyright, trademark and other intellectual property laws.  The compilation of all Content on the Platform, as well as the original arrangement, organization, design, formatting, trade dress, look and feel of the Platform is also the exclusive property of LifeBac, the Providers or our or their respective affiliates or vendors and is also protected by United States and international intellectual property laws.  The Platform may contain various third-party names and marks that are the property of their respective owners.  Any unauthorized use of our intellectual property including, without limitation, our marks, our copyrighted material, and our trade dress, is strictly prohibited and may be prosecuted to the fullest extent that the law provides.

Nothing in these Terms of Use is intended to, or may be construed as, conferring by implication, estoppel or otherwise any license or other grant of right to use any patent, copyright, trademark, service mark or other intellectual property of LifeBac or any third party, except as expressly provided in this section and the section entitled “Permission to Access and Restrictions.”  You agree not to remove, obscure, or modify any trademark legend or copyright notice, author attribution, or other notice placed on or contained within any of the Content.  All rights not otherwise expressly granted by these Terms of Use are reserved by us.

Content and Feedback

You acknowledge that the Platform may contain Content provided by us or by third parties (including Registered Users and other users of the Platform) that are protected by copyrights, patents, trademarks, trade secrets or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or later developed.  Content posted or provided by Registered Users and other users of the Platform via the Platform (collectively, “User Content”) is the intellectual property of the specific users of the Platform who post such User Content.  By your submission, posting or delivering of User Content to us, you hereby grant to us a transferable, nonexclusive, worldwide, perpetual, royalty-free license to use, reproduce, modify, edit, adapt, publish, translate, display, distribute, sell, sublicense, and create derivative works and compilations incorporating your User Content.  We do not generally monitor or otherwise remove User Content after it is posted on the Platform, except as required or permitted by law or otherwise in our sole discretion; however, we reserve the right to remove any and all User Content for any or no reason, including material that we feel is actually or potentially inappropriate, offensive, illegal or harmful in any respect or which may violate these Terms of Use.  We do not make any warranties or representations regarding any of the User Content.  We do not approve, endorse, sanction, encourage, verify or agree with any message, profile, or other content posted by our users or otherwise embodied in the Content.  You understand and agree that any User Content you submit and post in a community on the Platform may be viewed by other users of the Platform, and we are not responsible and shall be held harmless for the content of any User Content.

In addition, should you send us postings, feedback, or data about our Platform, use of our Platform, or the Services, such as ideas, comments, suggestions, or questions (collectively, “Feedback”), such Feedback will not be given confidential treatment, unless required by applicable law.  By sending us any Feedback, you agreed to assign and you hereby assign such Feedback (along with any underlying or related ideas, concepts, techniques and know-how) to LifeBac without charge.  You further agree to take all acts reasonably requested by LifeBac to confirm LifeBac's ownership of such items.  As the sole and exclusive owner of such Feedback, LifeBac will be free to reproduce, copy, use, disclose and distribute the information to others including, without limitation, incorporating your postings, feedback or data (and any underlying or related ideas, concepts, techniques and know-how) into any LifeBac product or service or the Platform without any obligation or compensation to you of any kind.

SOME AREAS OF THE PLATFORM AND SOME CONTENT OR USER CONTENT MAY CONTAIN MATERIAL THAT IS INAPPROPRIATE FOR MINORS.  WE ARE NOT AND WILL NOT BE LIABLE FOR ANY CONTENT OR USER CONTENT THAT MAY BE OFFENSIVE, INDECENT, VULGAR, DEFAMATORY OR OTHERWISE OBJECTIONABLE.

Registration

In order to access and use certain parts of the Platform or Content or to post User Content, you must register as a Registered User and create an account on the Platform.  In registering for an account, you may be required to agree to additional Specific Conditions.

Third Party Websites

The Platform may contain links to, or be accessed through links on, websites managed and operated by or on behalf of third party entities.  These third parties are separate and independent entities and are not a part of LifeBac or agents of LifeBac.  We do not have control over such third party websites or the content of such websites.  As a result, we do not have responsibility for the information, misinformation, errors, availability, operation or performance of any such third party website to which our Platform may link or from which our Platform may be accessed.  As such, you agree that we will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused in connection with your use of or your reliance on any of these third party’s presentations, content, goods or services made available through the third party site or resource.

No Endorsements; Statistics

Reference to any product, recording, event, process, publication, service, or offering of any third party by name, trade name, trademark, service mark, company name or otherwise does not constitute or imply the endorsement or recommendation of such by us, nor do such references warrant or guarantee the effectiveness of accuracy of any such product or service.  Additionally, we may receive commissions from third parties for posting certain content on the Platform.  Any views expressed by third parties on the Platform are solely the views of such third party and we assume no responsibility for the accuracy or veracity of any statement made by such third party.

Statistics provided on the Platform are based upon patient and physician reporting and survey responses.  Individual results from use of the Platform or Services may vary.

Warranty Disclaimer

The Platform may be unavailable from time to time due to mechanical, telecommunication, software, and third-party vendor failures.  LifeBac cannot predict or control when such downtime may occur and cannot control the duration of such downtime.  Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by LifeBac on the Platform, but LifeBac is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors.  Information and related materials are subject to change without notice.  As a result, LifeBac cannot and does not have any liability for such failures or errors.

THE PLATFORM, THE CONTENT, AND ALL INFORMATION, SERVICES AND RELATED MATERIALS IT CONTAINS ARE PROVIDED "AS IS," “AS AVAILABLE” AND “WITH ALL FAULTS.”  LIFEBAC, THE PROVIDER, AND THEIR RESPECTIVE VENDORS AND AFFILIATES MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE COMPLETENESS, ACCURACY, CURRENCY, OR ADEQUACY OF, OR THE SUITABILITY, FUNCTIONALITY, AVAILABILITY, OR OPERATION OF THE PLATFORM, THE SERVICES, OR THE INFORMATION OR MATERIALS IT CONTAINS.  TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, LIFEBAC, THE PROVIDERS AND THEIR RESPECTIVE AFFILIATES AND VENDORS, SPECIFICALLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PLATFORM, THE CONTENT, THE SERVICES, AND THE INFORMATION AND MATERIALS CONTAINED ON THE PLATFORM INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS IN THE PLATFORM WILL BE CORRECTED, THAT THE PLATFORM OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE.

IN ADDITION, USE OF THE INTERNET IS INHERENTLY UNRELIABLE AND UNSECURE.  THE INTERNET IS SUBJECT TO OUTAGES, COMMUNICATION AND DATA FLOW FAILURES, INTERRUPTIONS AND DELAYS INHERENT IN INTERNET COMMUNICATIONS.  YOU RECOGNIZE THAT PROBLEMS WITH THE INTERNET, INCLUDING EQUIPMENT, SOFTWARE AND NETWORK FAILURES, IMPAIRMENTS OR CONGESTION OR THE CONFIGURATION OF YOUR COMPUTER SYSTEMS OR MOBILE DEVICES, MAY PREVENT, INTERRUPT OR DELAY YOUR ACCESS TO THE PLATFORM.  NONE OF LIFEBAC, THE PROVIDERS, OR THEIR RESPECTIVE VENDORS OR AFFILIATES IS LIABLE FOR ANY DELAYS, INTERRUPTIONS, SUSPENSIONS OR UNAVAILABILITY OF THE PLATFORM, OR ANY PORTION OF THE PLATFORM, ATTRIBUTABLE TO PROBLEMS WITH THE INTERNET OR CONFIGURATION OF YOUR COMPUTER SYSTEMS OR MOBILE DEVICES.  THERE IS NO WARRANTY OR GUARANTEE THAT ACCESS OR USE OF THE PLATFORM OR ACCESS TO SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

WHILE LIFEBAC TAKES COMMERCIALLY REASONABLE EFFORTS TO PROTECT YOUR INFORMATION AND TRANSACTIONS, LIFEBAC CANNOT ENSURE ANY INTERNET TRANSACTION OR STORAGE OF INFORMATION IS COMPLETELY SECURE.  LIFEBAC AND ITS VENDORS USE INDUSTRY STANDARD TECHNOLOGY TO HELP PROTECT AGAINST THE LOSS, MISUSE AND ALTERATION OF THE INFORMATION UNDER LIFEBAC’S CONTROL; HOWEVER, LIFEBAC DOES NOT GUARANTEE THAT SUCH LOSS, MISUSE OR ALTERATION WILL NOT OCCUR.  YOU UNDERSTAND THAT USE OF THE INTERNET AND THE PLATFORM IS AT YOUR OWN RISK.  NEITHER LIFEBAC, ITS PROVIDERS, NOR ITS RESPECTIVE VENDORS, AFFILIATES OR SUPPLIERS ARE RESPONSIBLE FOR ANY VIRUS OR DAMAGE TO YOUR COMPUTER, COMPUTER SOFTWARE, OR ANY THAT MAY RESULT FROM USE OF THE PLATFORM OR ACCESS TO ANY SERVICES.

NO ADVICE OR INFORMATION FROM LIFEBAC OR THE PROVIDERS IN ANY MANNER WILL CREATE ANY WARRANTY AS TO THE PLATFORM OR ANY PRODUCT, SERVICE OR MATERIAL AVAILABLE THROUGH THE PLATFORM.  IF FOR ANY REASON YOU ARE NOT SATISFIED WITH THE PLATFORM OR ITS CONTENT, YOUR SOLE REMEDY IS TO CEASE USING THE PLATFORM OR SUCH CONTENT, EVEN IF SUCH REMEDY SHOULD FAIL OF ITS ESSENTIAL PURPOSE.

NONE OF LIFEBAC, THE PROVIDERS, OR THEIR RESPECTIVE VENDORS AND AFFILIATES MAKE ANY WARRANTY OR REPRESENTATION REGARDING (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PLATFORM, (B) ANY CONTENT OBTAINED FROM THE PLATFORM, OR (C) THE ACCURACY OR RELIABILITY OF ANY CONTENT OBTAINED FROM THE PLATFORM.  None of LifeBac, the Providers, or their respective vendors or affiliates have any responsibility for the timeliness, deletion, mis-delivery or failure to store any User Content.

Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

LIMITATION OF LIABILITY

TO THE EXTENT ALLOWED BY LAW, IN NO EVENT WILL LIFEBAC, THE PROVIDERS, OR ANY OF OUR OR THEIR RESPECTIVE VENDORS, AFFILIATES, OFFICERS, MEMBERS, REPRESENTATIVES, SUPPLIERS, DIRECTORS, EMPLOYEES, CONSULTANTS, OWNERS, OR AGENTS BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR LOSS OF USE, DATA, INFORMATION, PROFITS, BUSINESS, REVENUE, EXPECTED SAVINGS OR BUSINESS INTERRUPTION, OR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM OR OTHERWISE RELATED TO (I) THE PLATFORM, (II) THE USE OR PERFORMANCE OF THE PLATFORM OR ANY LINKED WEBSITE OR ANY CONTENT OR OTHER MATERIAL OR INFORMATION OBTAINED THROUGH THE PLATFORM, OR (III) OTHERWISE ARISING OUT OF THE SERVICES OR THE USE OR THE INABILITY TO USE THE PLATFORM, WHETHER SUCH DAMAGES ARE BASED IN TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LIFEBAC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE OTHERWISE FORESEEABLE.  YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF SUCH DAMAGE IS TO DISCONTINUE YOUR ACCESS TO AND USE OF THE PLATFORM.  NOTWITHSTANDING THE FOREGOING, IN ANY EVENT, THE AGGREGATE LIABILITY OF LIFEBAC, THE PROVIDERS AND OUR OR THEIR AFFILIATES AND VENDORS, FOR ANY REASON, SHALL NOT EXCEED $100.00 U.S. DOLLARS, EVEN IF SUCH REMEDY SHOULD FAIL OF ITS ESSENTIAL PURPOSE.

ALL SERVICES ARE PROVIDED BY THE PROVIDERS PURSUANT TO THE PROVIDER’S TERMS OF SERVICE AND LIFEBAC HAS NO RESPONSIBILITY OR LIABILITY FOR THE PERFORMANCE OF THOSE SERVICES BY THE PROVIDERS.

Indemnification

To the extent allowed by law, you agree to defend, indemnify and hold harmless LifeBac, the Providers, and our and their respective vendors, affiliates, officers, directors, representatives, employees, consultants, and agents from and against any claims, allegations, damages, losses, liabilities or expenses (including, but not limited to, attorneys' fees) that such party may suffer or incur as a result of (i) your use or misuse of the Platform, (ii) your infringement of any intellectual property or other right of LifeBac or any third party, (iii) your violation of any applicable law, or (iv) your breach of these Terms of Use.  LifeBac reserves the right to participate in the defense of any such claim, at its own cost, without limiting or relieving you of your indemnification obligations.

Disputes

In the event of any dispute, claim, question or disagreement arising from or relating to these Terms of Use, or the relationship that results from these Terms of Use (a “Dispute”), the parties hereto shall use their best efforts to settle the Dispute.  To this effect, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties.  If the parties do not reach such solution, then the Dispute shall be resolved by binding arbitration in [city], [state], in accordance with the Commercial Arbitration Rules of the American Arbitration Association (the “AAA”), subject to the limitations of this section.  This agreement to arbitrate will be specifically enforceable under the prevailing law of any court having jurisdiction.  Notice of a demand for arbitration shall be filed in writing with the other party hereto and with the AAA.  To the extent permitted by law, any Dispute under this Agreement must be filed within one year in an arbitration proceeding.  The one-year period begins when the claim or notice of dispute first could be filed.  If a claim or dispute is not filed within one year, it is permanently barred.

The parties agree that one (1) arbitrator shall arbitrate the Dispute.  The arbitrator shall be selected by the joint agreement of the parties, but if they do not so agree within twenty (20) days after the date of the notice of a demand for arbitration referred to above, the selection shall be made pursuant to the Commercial Arbitration Rules of the AAA from the panels of business arbitrators maintained by the AAA.  The decision of the arbitrator shall be made in writing, shall be final, judgment may be entered upon it in any court having jurisdiction thereof, and the decision shall not be subject to vacation, modification or appeal, except to the extent permitted by sections 10 and 11 of the Federal Arbitration Act, the terms of which sections the parties agree shall apply.  Further, unless both you and we agree in writing otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.  The expenses of arbitration, including reasonable attorneys’ fees and the fees and expenses of the arbitrator, shall be shared equally by the parties.

Either party may bring a claim related to intellectual property rights, or seek temporary and preliminary specific performance and injunctive relief, in any court of competent jurisdiction, without the posting of bond or other security.

DMCA Notification

We respect the rights of intellectual property holders.  If you believe that any content on the Platform violates these Terms of Use or your intellectual property rights, you can report such violation to us in accordance with the Digital Millennium Copyright Act (17 U.S.C. §512).  In the case of an alleged infringement, please provide the following information:

• A description of the copyrighted work or other intellectual property that you claim has been infringed;
• A description of where the material that you claim is infringing is located on the Platform (including the exact URL);
• An address, a telephone number, and an e-mail address where we can contact you;
• A statement that you have a good faith belief that the use is not authorized by the copyright or other intellectual property rights owner, by its agent, or by law;
• A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf; and,
• Your electronic or physical signature, or that of the person authorized to act on behalf of the owner of the copyright or other right being infringed.

We may request additional information before we remove allegedly infringing material.  You may report a copyright violation by providing the above information to our designated agent at legal@lifebac.com.

We will terminate the user account of any user who repeatedly submits content that violates our intellectual property policies.  A repeat infringer is a user who has been notified of infringing activity more than twice and/or has had content removed from the Platform more than twice.

Miscellaneous

No joint venture, partnership, employment or agency relationship exists between you and us as a result of these Terms of Use or your use of the Platform or the Content.

Notices sent to you by us in connection with these Terms of Use will be delivered to you electronically or by written communication delivered by first class U.S. mail to your address on record in your account information.

Certain provisions, by their nature or as explicitly stated, will survive any termination or expiration of these Terms of Use.

The section titles in these Terms of Use are solely used for the convenience of the parties and have no legal or contractual significance.

These Terms of Use are severable to the extent any term or condition is deemed invalid, void, or for any reason unenforceable, and if any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that term or condition will be severable and shall not affect the validity and enforceability of any remaining terms and conditions.  Our failure to enforce any provision of these Terms of Use will not be deemed a waiver of that or any other provision of these Terms of Use.

These Terms of Use, our Privacy Policy, any Specific Conditions and any other terms of specific application that reference these Terms of Use are the sole terms governing your use and access of the Platform and supersedes all other agreements regarding use of the Platform.  Our electronically or otherwise properly stored copy of these Terms of Use will be deemed to be the true, complete, valid, authentic, and enforceable copy, and you agree that you will not contest the admissibility or enforceability of our copy of these Terms of Use in connection with any action or proceeding arising out of or relating to these Terms of Use.  Any waiver of any portion of these Terms of Use will be effective only if in writing and signed by LifeBac.

You may give notice to us or ask us question or express concerns by letter delivered by first class, postage prepaid U. S. mail or overnight courier or by email addressed to the following address:

LifeBac, LLC

9811 W. Charleston Blvd, Ste. 2-837, Las Vegas, NV, USA

legal@lifebac.com

By registering for an account on the non-public portions of the LifeBac website or registering to use the LifeBac mobile app (collectively the website and the mobile app, are referred to as the “Platform” despite such definition including the public portion of the LifeBac website for purposes of the Terms of Use and the Privacy Policy), which are both provided to you by LifeBac LLC (“LifeBac”) so that its affiliated or contracted licensed providers (each, a “Provider”) can provide you with telehealth services and consultations related to alcohol use (“Services”), as well as access to a peer support community and educational materials related to alcohol use, you agree to the terms of this Patient Registration Agreement (this “Agreement”).  This Agreement is in addition to the Terms of Use and the Privacy Policy

By clicking “I Agree” below, you are completing your registration for access to the Platform and for your receipt of the Services or the receipt of the Services for the individual patient for whom you are the legal representative.  You are further agreeing to be bound by the terms and conditions of this Agreement with LifeBac.  If you do not agree, you should click “I Do Not Agree” and you will not be permitted to access the Platform and complete your registration for the access to the Services.

Make sure to print a copy of this Agreement for your records.  

1. Scope of Medical Care

The Services do not replace your existing relationships with your doctors, but rather, are intended only to supplement those relationships related to your non-emergent alcohol use and dependency needs.

The Services are not available outside the United States and the Services are only available in certain states within the United States.  

2. Solicitation to Request Access and Eligibility Determination

Nothing on the Platform constitutes an "offer" on behalf of LifeBac or the Provider, but is rather an invitation for you to request to access the Services via the Platform.  You will be required to submit certain information to LifeBac in order to complete your registration and depending on the information submitted, your eligibility to receive the Services will be determined.  Such eligibility may be based on many different factors, including but not limited to your state of residence, current medical conditions or medications, or current alcohol consumption levels.  LifeBac does not guarantee the receipt of Services through the Platform even following your full registration.  In addition to the initial registration information, LifeBac and/or the Providers may require additional verifications or information before granting any request to access the Services.  The information you submit as part of your registration includes certain personally identifiable information as well as your medical history.  All information submitted to or collected by LifeBac as part of the registration process, through the Platform, is subject to our Privacy Policy and will only be used or disclosed in accordance with applicable law, including those laws related to the privacy and security of health information related to treatment for alcohol use.  You represent that all information you provide as part of the registration process is truthful and accurate.

Once you have submitted all required information as part of the registration process, you will be provided with an appointment with a Provider.  This appointment will be free, unless you are otherwise notified that you will be charged for the appointment.  The purpose of this initial appointment is to confirm your eligibility to receive the Services through the Platform.  The LifeBac solution is inclusive and holistic.  If you are eligible to receive the Services, you agree to use the Providers (affiliated and contracted by LifeBac), as well as LifeBac’s contracted pharmacy.  Neither LifeBac nor the Providers can guarantee results through your receipt of the Services through the Platform.

All offers set forth on the Platform are void where prohibited.

3. Informed Consent Required

Your use of the Platform is subject to your consent to receive the Services, as set forth in the Informed Consent document.

4. Financial Agreement

By scheduling the appointment with the Provider, you agree that if you are determined to be eligible to receive the Services through the Platform immediately following registration and the first Provider appointment, as described in Section 2 above, the credit card you provided at registration will be billed for your first month’s subscription to receive Services through the Platform.  You further agree that thereafter, on the same date each month, your credit card will be billed the monthly subscription fee until you cancel your subscription.  The Services can be cancelled at any time upon 5 days’ notice prior to the monthly charge date by contacting help@lifebac.com or talking directly to your LifeBac coach. During the first 30 days, the Service can be cancelled at any time for a full refund.  There will be no partial refunds; once the monthly cancellation date has passed, the subscription payment for that month will not be refunded.

5. User Names and Access

As part of the registration process, you will create a user name and password.  You agree that you are responsible for protecting and maintaining the security of your username, password, e-mail address, and other information and materials (the “Registration Information”) and for all uses of and actions taken on the Platform using your Registration Information.  Upon registration, you will have the ability to manage your Registration Information, and you agree that you will promptly update your Registration Information as necessary.  You are responsible for maintaining access to the e-mail address associated with your account, and you agree that we may be unable to restore access to your account if you lose access to the e-mail address associated with the account.  You agree to immediately notify LifeBac of any unauthorized use of your account or any user name assigned to your account and any other breach of security of which you become aware.  

6. Use of the Platform

Subject to approval of your request for Platform access and your compliance with this Agreement, LifeBac grants to you a non-exclusive, non-transferable, limited license to access and use the Platform solely for your personal use.  We reserve the right to change, modify, suspend or discontinue any aspect of the Services available, or the Platform in its entirety, at any time without notice.  Further, we reserve the right to terminate your receipt of the Services or access to the Platform at any time and for any reason.  

You have the responsibility for acquiring, installing and maintaining your own technology environment and equipment necessary to properly access, operate and utilize the Platform including, without limitation:  servers, Internet access, LANs and WANs; for any communications or other costs incurred in operating, accessing and using the Platform, and for any other expenses relating to the foregoing.  You are be responsible for ensuring that all computers and devices connecting to the Platform are properly configured, including but not limited to the operating system, web browser, and internet connectivity.

The Health Information provided to LifeBac and the Provider through the Platform by you or that is provided by the Provider to you through the Platform will be maintained as part of the electronic record maintained by LifeBac on behalf of the Provider.  You acknowledge that LifeBac has no responsibility or liability for the health information used or the Services provided by the Providers.  LifeBac may, but has no obligation to, access and review all information and data provided by you for compliance with the terms of this Agreement or otherwise as set forth in the applicable Privacy Policy.

You may elect to provide access to the health information related to the Services to your existing primary care physician or to other third parties.  If you wish for LifeBac to send your health information to your primary care physician or any other third party, you will be required to complete an authorization permitting us to transfer that information.  

You understand that through the Platform, you will have access to an online support community.  You understand that neither LifeBac nor the Providers have an obligation to continuously monitor the activity within the online support communication, and you agree to hold LifeBac and Provider harmless from all activities and communications that occur in the online support community, including those that you might find inappropriate, offensive or harassing. Further, because of the peer interactions within the online community, you may find yourself wanting to spend more time with or to get to know others in the online community in a more social environment.  LifeBac and the Providers strongly discourage this type of knowing social interaction in order to maintain the anonymity.  Other users of the Platform do not have the same legal obligations of privacy and confidentiality as LifeBac and the Providers and anonymity is strongly encouraged.  Further, you shall not disclose your name or contact information to other users through the Platform in the online support community.  [b]LifeBac does not screen or perform background checks on its users and does not vouch for the conduct, intentions, or veracity of other users with whom you may interact in the online support community.  YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS.

7. Your Representations and Warranties

By clicking “I Agree” below, you represent and warrant that (i) you are at least eighteen (18) years of age, (ii) you have the legal ability and authority to enter into this Agreement with LifeBac, (iii) the Registration Information you provided to LifeBac is accurate and complete (iv) you will comply with any and all laws applicable to your use of the Platform, (v) you will not interfere with a third party’s use and enjoyment of the Platform, and (vi) you will not interfere with or disrupt LifeBac’s, the Providers’ or their vendor’s security measures.  If any information you provide to LifeBac becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify LifeBac.

8. Entire Agreement

This Agreement, along with the Privacy Policy and the Terms of Use constitute the entire agreement between you and LifeBac with respect to the subject matter discussed above.  Any waiver of any provision of this Agreement will be effective only if in writing and signed by LifeBac.  This Agreement supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding this subject matter.  This Agreement will inure to the benefit of LifeBac’s successors, assigns and licensees.  Print a copy of this Agreement for your records.

9. Nevada State Law Notice to Patient Regarding the Destruction of Health Care Records

Your records will be maintained in accordance with applicable law.  If you are a resident of Nevada, records related to your treatment and services with a Provider may be destroyed after 5 years, unless you would be under the age of 23 years at the time of such destruction.